Mercari item arrived damaged.

For items that are returned outside of our return window or are damaged, defective, or different from what was described, we will issue Mercari Credit in the amount of the item’s current value. What’s Mercari’s customer service phone number? We’re happy to help! Our customer support number is 1-888-325-2245 and we’re available Monday ...Mercari's Help Center has all the answers you need about buying and selling on our mobile marketplace app. Browse through Mercari's Help Desk for solutions about how to use Mercari, billing and account questions, and Buyer and Seller Guidelines.The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... Returning Shipping Damaged Items BUYING I bought a few books in a bundle from a seller, where the books were pictured in excellent condition. I just received the item in an oversized box with no bubble-wrap, newspapers, or any protection of ...An item I sold to someone got damaged in transit and they requested a return on it. Mercari is claiming that I did not follow their shipping guidelines even though I followed them precisely (certain amount of bubble wrap and everything), as well as the item being over the marked weight on the label (I used the label that was given to me for the specific item since it said they had the weight ...

63K subscribers in the Mercari community. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In…Hey! We ordered an item and it was received damaged. It still works, but has several cracks. We don't mind keeping it, but would not have paid what we did, if we knew about the damage. We know from interaction with the seller prior to buying that they buy items from estate sales and sell. Is there a way to keep the item but ask for a discount?Seller Protections: Sellers have 24 hours upon receiving a returned item to report any inconsistencies or damage to Mercari, strengthening safeguards against ...

today the item finally arrived and the seller immediately messages me asking me to rate them literally a few minutes after it just delivered. i go get the package from my mailbox and open it up. the item had no protective packaging which is 100% definitely needed considering its size and delicacy. so of course, it has scuffs and paint chipping ... Mercari’s Help Center has all the answers you need about buying and selling on our mobile marketplace app. Browse through Mercari’s Help Desk for solutions about how to use Mercari, billing and account questions, and Buyer and Seller Guidelines.

Need more details such as the dimensions and weight of the box. If you stood in line and got a actual acceptance scan with the weight at drop off, you should be good. But if it was something super light, then its back to a he said she said situation. Mercari supposedly does not accept video as evidence but who knows. 5.The most common reason that a damages claim will not result in repayment is improper packaging. UPS outlines proper packing technique for deliveries, and if the item was not packed well, it is not ensured by the repayment policy. This policy is only void if the delivery truck is involved in an accident or the parcel is damaged during a search.Seller cannot do anythign for you. Mercari handles all returns. You do not have to go to the Post Office. Go to USPS online and arrange for a pickup (24 hours in advance) and your carrier will pick up the item for you.....make sure you ask them to give it an acceptance scan. FIle a return with photos and mercari will send you a return label.Just because Arrival looks like a corporate failure doesn't mean traders can't squeeze its shorts and extract profit from ARVL stock. Arrival is going through a short-term short sq...That is just the way Mercari handles their damaged items, the buyer has to submit a Return claim. It should get sorted out, just make sure you stay on top of it, email Mercari Support with any info you have including pictures if you have them. You should both be refunded. They really should have a sep button for this…

seller offering to replace damaged item. I purchased a turntable for around $300 and received it a couple days ago. The cover of the turntable was cracked and broke when I got it, so I instantly requested a return and it got approved. Although now I’ve got the seller saying they can buy and send me the replacement part for free.

7/ After you get your return back, if the buyer switched PS4's with you, tampered with the case and you can prove it, then you need to contact Mercari via Facebook or Twitter …

Mercari is your marketplace. It's the perfect place to declutter and discover items that are uniquely you. Say 'goodbye' to your old go-tos and 'hello' to one-of-a-kind treasures.The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... Item arrived broken, best course of action? BUYING I ordered a wooden jewelry box for around $20, it arrived broken but in a way that I can easily fix. It was bubble wrapped but probably not well enough to protect it.Policy. Mercari’s Return policy reflects a balance between the needs of both parties to the transaction, the Buyer and the Seller. If a Buyer has a concern about an item that they received, they must initiate a return request through the Order Status page or the Rating page within 72 hours of the carrier-confirmed local delivery time (concerns raised outside of these channels may not be ...Like New insinuates there are no flaws, but marking as good reads as "one or more minor flaws". You shouldn't have a problem getting a refund. Click on the order, press "problem with my order" and click "item not as described" if you want to proceed. If you'd rather keep the item you can leave a review about the damage and rate as you deem fit.I clicked on the 'received and opened' box, left a review, but the submit button remains grayed out. The first day this happened I googled for a solution and one said it was possible Mercari hadn't caught up to tracking or something like that and to wait a day. I just received a notice that I must submit a rating by tomorrow , so I went back to ...

A bundle on Mercari is made up of multiple items from a single seller that ship together in a single box. Bundles on Mercari have two distinct features: A bundle = multiple items from the same seller. Shoppers: you might negotiate a better price for multiple items. Sellers: you can sell more items, faster . The seller ships all items in the ...Just help them out with the steps. Most people don't read the TOS. If it shows delivered, you are covered. Tell them they can check with the people they live with or by, and they can ask the shipper to check the GPS for the delivery scan. They can also contact Mercari as they are covered under the buyer protection and Mercari will handle it.This year’s general elections in India were extraordinary for numerous reasons, but there was one particularly remarkable exploit that mostly went over people’s heads—this was perh...Just because Arrival looks like a corporate failure doesn't mean traders can't squeeze its shorts and extract profit from ARVL stock. Arrival is going through a short-term short sq...Buyer returned item damaged and claimed wrong size - Mercari sides with them lol. I had recently sold an underwear set that came with 3 different pairs, all securely attached to a hanger, tags everything on it brand new. Buyer asks about discounting the price in the DM and we come to an agreement and it's sold.Fragile & bulky items. Mercari Local Skip the shipping entirely with Local delivery. You get: Contact-free, same-day pick up and delivery; Recommended for: Fragile and bulky items that require extra care in transit; See details. Recommended. Prepaid label Save up to 39% off retail carrier rates. Straight to your inbox.Online auction websites for buying and selling secondhand items came with their own problems, including difficult listing procedures and long bidding times. On ...

Once the seller ships it out, he/she is no longer responsible for the package, including the delivery time. There are very limited reasons for a reason to return an item purchased on Mercari (item arriving late is not a good reason and Mercari will deny your request) 3. seeyouintea022 • 2 yr. ago.Here is the email the sent me: " Tiffany G. (Mercari) Jun 21, 2021, 1:49 PM PDT Hi Robert, Thanks for reaching out to Mercari. I am sorry to hear that your item arrived damged to your buyer. I fully understand the frustration that may come with this issue.

Item Damaged in Transit - I used UPS Pack and Ship. (Resolved) I recently sold an old HP All-in-One computer for $120 on Mercari. The buyer has requested a return/refund because the computer arrived "smashed up" (I guess the screen was shattered). The thing is, I did not package the item.If the item is under $15, Mercari will refund buyer and pay you so they don't need to waste money getting label. If you have too many of these issue they'll eventually close your account since it's a money risk for them. ... r/Mercari • Dealing with a damaged item. OMG! ... r/Mercari • Item arrived broken and this is the response from ...I ordered 2 items from one seller via bundle to get one item down a few bucks & combine shipping costs. 1 of the items arrived severely broken… Advertisement CoinsAug 31, 2021 ... The buyer only has 3 days to dispute the item; after that, they are SOL. I once accidentally shipped a buyer a PS5 controller when he bought a ..."Seller IS required to get item to buyer in good condition. The item you purchased had no warranty so buyer is not obligated to repair. Since seller is not obligated to repair and neither is the seller obligated to replace, you need to plan your dispute carefully with the seller.May 19, 2017"To provide sellers with peace of mind, we protect all shipments that use Mercari prepaid labels. As long as you follow our Shipping Protection guidelines, your package is protected for up to $200 for standard, economy, Local and Media Mail rates and up to $20 for First-Class Envelope rates. The seller cannot make attempts to redirect the ...Hey! We ordered an item and it was received damaged. It still works, but has several cracks. We don't mind keeping it, but would not have paid what we did, if we knew about the damage. We know from interaction with the seller prior to buying that they buy items from estate sales and sell. Is there a way to keep the item but ask for a discount?Let your buyer know that the item is not as described in the listing before shipping the item. If you or your buyer are not comfortable with the change in condition and the item has not shipped, you can cancel the transaction and the buyer will receive a refund. If you and your buyer decide to go through with the transaction, please keep in mind that your buyer will be able to request a return ...

Hi all! I'm a new seller on Mercari, shipped out a (very well-packed) order using a label purchased through their system (Fedex SmartPost) and it was…

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Mercari support keep getting worst with claims. Just had someone request return and he return it used, damage and in a used trash bag with no kind of protection. My item was brand new but I end up with a damage item that look like it got abuse by a 2 year old kid.The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... I was having difficulty finding where I could put that the item was damaged, but I was looking under shipping instead of returns. I contacted the seller who indeed asked me to go over the items and open a return if I wanted. They were very ...The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... PonyoLovesRevolution . First time I've received a damaged item BUYING A vintage metal bracelet I ordered arrived today snapped in two. I contacted Mercari and they gave me a refund in credits, and said I don't need to return the item.r/Mercari. • 6 yr. ago. Melarsa. Item damaged during shipping, am I out of luck? I've bought a few things off Mercari before, and barring one instance of obviously counterfeit makeup that I was credited for and returned, haven't had any issues. So I tried my hand at selling for the first time this past week and of course things went pear shaped.Item arrived damaged; seller's response to return request is to accuse me of fraud. 05-25-201707:52 AM. On May 11, I purchased a fully-loaded mid-2015 15-inch MacBook Pro that was supposedly less than 30 days old (according to the serial number when checked against Apple's warranty tool) via a Buy It Now -- for $2600 (read: in-line …Is water damage covered under your home warranty? It may vary depending on your coverage. Learn about the best home warranty for water damage with our guide. Expert Advice On Impro...If your item is damaged or lost in transit to the buyer, you’re covered with up to $200 Shipping Protection for Mercari prepaid labels for standard, Media Mail and …Feb 8, 2022 ... themediamatters Thanks for your feedback regarding our Return Policy. Please note that Mercari does not offer partial refunds at this time.

The 30 days is for packages that have already been scanned. Mercari's policy is to wait 30 days from the last scan to deem it lost. In this case, when items don't even get the acceptance scan, because of bum or no tracking, buyers can cancel after 7 days of no updates on the tracking.The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... First for me. Item arrived damaged/leaking and the shipping box was in terrible shape. Included all that in my return request and even mentioned how well it was packed but that the outer shipping box was heavily damaged. Let the seller know ...The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... First for me. Item arrived damaged/leaking and the shipping box was in terrible shape. Included all that in my return request and even mentioned how well it was packed but that the outer shipping box was heavily damaged. Let the seller know ...When my product arrived it was broken. The packaging was pretty flimsy. ... They will likely ask for pics of the package as well as the damaged items as part of their decision to issue a refund. ... The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In honor of imnotlegolas for starting this ...Instagram:https://instagram. california fire hemetgunsmoke'' reprisal castbest husky namescity of bainbridge phone number I ordered 2 items from one seller via bundle to get one item down a few bucks & combine shipping costs. 1 of the items arrived severely broken… Advertisement CoinsIf you ship a package that exceeds the size and weight limits on the label, you'll be responsible for the overage fees and will not qualify for Shipping ... engine hoist autozone rentalspn 520199 Buyer returned item late. So I sold an item and the buyer received it. He stated that he wanted a return because the figure had a gap in its arm. So the buyer was given about 7-8 days to return it. They didn't return it in time so Mercari competed the transaction and I got paid. Then the buyer messaged me with a tracking # and it's being ... After writing them four times I finally got told that they were damaged, not that the box was empty. I've been asked two more times for pictures so I could try and figure out what happened damage these items - I ship lots of delicate items and have never ever had one break before. Then of course mercari still couldn't seem to send me the pictures. nothing bundt cakes wichita falls Policy. Mercari’s Return policy reflects a balance between the needs of both parties to the transaction, the Buyer and the Seller. If a Buyer has a concern about an item that they received, they must initiate a return request through the Order Status page or the Rating page within 72 hours of the carrier-confirmed local delivery time (concerns raised …I purchased a $500 handheld gaming system that was listed as “like new.” It just arrived today and I opened the box and the item was literally thrown into the ups box with nothing more than some brown paper, not covered and the box the device came in it’s self was slightly opened not taped shut.